Our optimal pricing structure ensures that Clients never pay more than they need to.  Only a small percentage of our rates is earmarked for overhead.  Our rates are among the most affordable options in the industry.

Rates charged to the client are often double those paid to the Caregiver to pay for glossy brochures, expensive advertising, and fancy offices.

Caregivers are always paid competitively, so we can attract the highest caliber individuals in the field.

Caregivers are often paid minimum wage or low salaries, forcing companies to accept candidates who cannot find work elsewhere.

Caregivers are able to perform personal care services like bathing and toileting.

Clients must be able to handle their own bathing and toileting.  The caregiver can only walk them to the shower, hand them the soap, or help them to pull up an adult brief.

Interviews are in-person and one-on-one.

Interviews are often conducted on the phone or in a group setting.

Caregivers undergo a thorough interview process comprising a behavioral-based approach.  Our skilled coordinators receive ongoing training in the most up-to-date interviewing techniques.

Caregivers receive an orientation, where the “interviewer” explains the company’s processes and policies.  Caregivers are only asked the most rudimentary questions during the “interview”.

At least four references are thoroughly checked using our comprehensive process.  References answer detailed questions about the Caregiver’s background, reliability, honesty, dependability, and skills.

One or two references are “contacted”.  Usually, this consists of a verification of prior employment dates, only.

Criminal background checks are conducted on each Caregiver.

Criminal background checks are not conducted, unless required by the state.

Caregivers must receive a TB test, to protect our Clients.

TB tests are not always required.

We conduct a free home visit to each Client when the case begins, to ascertain needs and to make the best match.  Clients are offered a free home safety check by our qualified staff.

Home visits are usually not conducted.  Some companies do conduct home visits, but charge expensive, additional fees.

We conduct regular, ongoing home visits to supervise the case.

Follow-up home visits are sporadic or non-existent.

As leaders in the home care industry, we actively lobby for higher screening standards to protect our Clients.  We operate in compliance with the IRS, INS, DOL, and OSHA.  We are licensed to provide personal care according to each state’s requirements.

Most non-medical companies are new to the industry, and provide only companion care to avoid regulatory oversight.

Our quality improvement process includes oversight from the corporate office to ensure that all offices meet or exceed our stringent corporate requirements.

No corporate oversight occurs.

We care.  Directors are carefully screened to ensure a commitment to our high quality standards.

The company makes money by selling franchises to nearly anyone who can afford to buy them.